Shipping Policy

Last updated: December 2025

Production

All Department of Trouble products are created with care. No dusty warehouse shelves, just fresh drops.

Production Timeline

Standard items: 2-5 business days to produce
Complex prints: 3-7 business days to produce
High-volume periods: May add 1-2 business days

Shipping Rates

We pass through carrier rates exactly as charged by UPS and USPS. No hidden fees, no “handling charges,” just the real shipping cost. You'll see the exact amount at checkout before you pay.

Estimated Delivery Times (after production)

Standard US: 5-10 business days
Express US: 2-4 business days
Canada: 7-14 business days
Europe: 7-14 business days
Australia: 10-20 business days

Fulfillment Locations

We operate fulfillment centers in the US, EU, and other regions. Your order will be produced at the facility closest to your shipping address whenever possible, reducing both delivery time and environmental impact.

Tracking

You'll receive a shipping confirmation email with tracking information once your order leaves the facility. You can use this to monitor your package's journey to your door.

International Shipping

We currently ship to the following countries: United States, Canada, United Kingdom, Germany, France, Australia, Netherlands, Belgium, Austria, and Ireland. Additional countries may be available at checkout.

Note: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.